* Please read our Return Policy and related faqs online
* Complete the form below in full
* We reserve the right to deny returns if the goods do not meet our policy terms.

New Zealand
* If you received the Return Label, repack your order, attach the Return Label, and book a pick up with NZ Courier.
* Please do not hand your complimentary return package to NZ Post.

* A complimentary return ticket won't be provided if you purchase an item on Clearance or Sale.
In this case, please return your package to PO PO BOX 11255 Ellerslie, Auckland 1542, to avoid delays.

* We do not exchange Sale Items for New Zealand, but you are welcome to return the order to receive either refund or store credit.

*Please allow up to 5 business days for the return to be processed.

* Please read our Return Policy and related faqs online
* Complete the form below in full
* We reserve the right to deny returns if the goods do not meet our policy terms.

Orders from Outside New Zealand
* We do not currently exchange overseas orders, but we accept returns for refund or store credit. You are welcome to place a new order to secure the desired item.

Address for return:

VERGE Online Return
Unit 28, 930 Great South Road,
Penrose, Auckland
1061

Please contact us at eshop@verge.co.nz within 5 days to report a damaged parcel.

Please also refer to our FAQs for more common queries.

- My item has developed a fault, what do I do?
- The item I ordered arrived faulty
- What if I removed the tag?
- How and where do I return an item?

Using NZ Courier or for International Orders:

VERGE Online Return
Unit 28, 930 Great South Road,
Penrose, Auckland
1061

Using NZ Post:
PO BOX 11255 Ellerslie
Auckland 1542